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Jeong-Do Management

  • Jeong-Do Management

    “Jeong-Do Management” pursued and implemented by LG does not simply mean ethical management.
    In the true sense of the term, it means to practice fair management and build competence, on which
    LG will emerge as a winner by competing fairly and generate substantial performance.

    Jeong-Do
    Management

    • Honesty Code of Conduct

      Ensure transparency
      by adhering to
      principles and standards

    • Fair
      Competition
      Based on
      Outstanding
      Competence
      Code of Conduct

      Build competence to
      compete fairly and emerge
      as a winner

    • Fair Treatment Code of Conduct

      Provide fair opportunities
      and treatment in all
      transactional relationships

    LG Code of Ethics

    We at LG share and believe in two key corporate philosophies: "Creating value for customers" and "Respecting human dignity."
    Based on these principles and in the spirit of our Management Charter, we strive to promote self-governing management and accompanying responsibilities. It is our intention to uphold the principle of free market economy, which embodies the spirit of fair competition. We are committed to attaining our goal of becoming a global leader, and as such we will continuously pursue mutual benefits for our stakeholders on the basis of trust and cooperation. LG is committed to acting uprightly and making value judgments in accordance to the code of ethics.

    • We highly regard the opinions of our customers in the belief that they form the very basics of our business. We seek to secure unconditional trust from our customers by continuously providing them practical values.

      1. 1. Respect for Customers
        • We value the opinions of our customers and validate their real needs at all times. Therefore we regard our customers as the primary standard for our decisions and conducts.
      2. 2. Creating Value
        1. (1) We work to create value for our customers for it is through customer satisfaction that we build the foundation of our prosperity.
        2. (2) We continuously create practical values that fully benefit and satisfy our customers.
      3. 3. Providing Value
        1. (1) We are always truthful to our customers, and are bound to keep our promises.
        2. (2) We offer top quality products and services to our customers at reasonable prices and respond to their requests with speed and accuracy.
    • Our global business activities conform to relevant laws and regulations of the host nations. At the same time, we employ only fair and just means in securing our competitive advantage in the global market.

      1. 1. Pursuit of Free Competition
        1. 1) We uphold the principle of the free market economic system. Therefore we pursue free competition and earn our customers' trust through top quality
        2. 2) products and services. We compete fairly and capably with our competitors, but do not intrude upon their interests, or exploit their weaknesses.
      2. 2. Compliance with Laws and Regulations
        1. 1) We conduct our domestic and overseas business activities in strict accordance with local laws and regulations, and with respect for local business customs.
    • All business transactions will occur based on the principles of fair competition with equal opportunities for all entities to participate. We build trust and cooperative relationships through fair and transparent transactions. Such relationships are built with a long-term perspective for mutual growth.

      1. 1. Equal Opportunity
        • (1) We offer equal opportunities to all qualified companies seeking to become our business partners.
        • (2) All applicants are registered and selected in a rational manner following a fair and objective evaluation process.
      2. 2. Fair Transaction Procedures
        1. (1) All business transactions are conducted under equitable circumstances. The terms and procedures of the transaction are to be sufficiently discussed between parties involved.
        2. (2) The use of prominence in position to execute an unjust transaction is forbidden.
        3. (3) Information required for transaction is exchanged through appropriate procedures in timely manner. Transaction results are evaluated on a regular basis where complementary measures are mutually taken.
      3. 3. Support and Aid for Business Partners
        1. (1) We support the long-term growth of our dealers and vendors by enhancing their competitiveness through technological and managerial assistance. We share the profits derived from business innovations.
        2. (2) We pursue cooperation with our dealers and vendors in a mutual effort to promote a healthy trading environment and maintain a fair trading system.
    • Based on honesty and fairness, LG employees establish a correct values and fulfill the duties through continuous self-development and fairness in performance.

      1. 1. Basic Ethics
        1. (1) LG employees take pride in their company and always maintain an honest and fair attitude.
        2. (2) LG employees keep a high standard of morality and continuously strive to maintain their personal dignity and company's honor.
      2. 2. Completion of Duty
        1. (1) LG employees faithfully accomplish their duties in compliance to the visions and policies of the company.
        2. (2) Assigned duties are carried out in the best possible and fairest manner while observing relevant laws and regulations.
        3. (3) LG employees protect and preserve company property and do not divulge confidential information gained during employment.
        4. (4) LG employees exert themselves in enhancing work efficiency through open communication and cooperation with colleagues and related departments.
      3. 3. Self Development
        1. 1) LG employees formulate their respective ideal image of an exemplary employee and constantly strive to conform to the image through continuous self development.
      4. 4. Fairness in Performance
        1. (1) LG employees carry out their duties based on honesty and fairness, seeking to foster a sound business culture.
        2. (2) While performing their duties, LG employees do not accept any form of financial benefit from interested parties that may obstruct fair judgment.
        3. (3) LG employees do not participate in any immoral and unethical behaviors as prescribed by social norms in performing their duties to the company or in their personal lives.
      5. 5. Avoidance of Conflict with Company Interests
        1. (1) LG employees avoid any individual behaviors or relationships that are in conflict with company interests.
        2. (2) LG employees do not use company property to pursue their personal interests without prior permission
    • LG endeavors to respect the human dignity of its employees and provides fair treatment based on their abilities and performances. LG also strives to foster creativity among its employees.

      1. 1. Respect for Human Dignity
        1. (1) LG treats each employee with trust and affection and places a high value on individual human dignity.
        2. (2) LG takes great efforts to help employees attain pride and personal fulfillment by instilling a sense of ownership in their jobs.
        3. (3) LG establishes fair regulations and educational guidelines necessary for employees to perform their duties.
      2. 2. Fair Treatment
        1. (1) LG offers equal opportunities to all its employees based on their abilities and talents.
        2. (2) LG applies fair measures to evaluate abilities and performances of its employees and rewards them accordingly.
      3. 3. Promoting Creativity
        1. (1) LG makes utmost efforts to promote a working environment conducive to creative thinking and autonomous behaviors.
        2. (2) LG develops and manages its human resources on a long-term basis and gives active support to cultivating employees’ abilities.
        3. (3) LG creates a mature organizational culture that highlights mutual trust, understanding and respect for personal lifestyle.
    • LG contributes to national welfare and social development through rational business expansion providing stable growth as a corporation and protecting stockholder's interests.

      1. 1. Rational Business Development
        1. (1) LG conducts its business with respect to the social values at home and abroad.
        2. (2) LG promotes its business expansions based on stable corporate growth.
      2. 2. Protection of Stockholder Interest
        1. 1) LG protects its stockholders' interests by earning healthy profits through effective management.
      3. 3. Contribution to Social Development
        1. 1) LG contributes to national and social development through job creation, tax payment, and promotion of cultural and welfare programs.
      4. 4. Environmental Conservation
        1. 1) LG strives to prevent environmental pollution and employs all measures necessary to conserve precious natural resources.
  • Jeong-Do Management Programs

    S&I Corporation has developed and implements the following programs in order to be total space solution provider
    for successful operation and growth of businesses for its customers based on Jeong-Do Management and trust.

    • 01 Jeong-Do Management Operation System
      • S&I Corporation has an organization dedicated to Jeong-Do Management directly under the CEO in order to implement its Jeong-Do Management activities in a systematic manner.
      • We carry out the same Jeong-Do management activities in both our domestic and overseas business sites.
    • 02 Jeong-Do Management Website
      • We operate an intranet that contains detailed information on the LG Code of Ethics, specific principles of conduct and Q & A relating thereto.
      • Through the intranet, we prevent potential violations that may occur due to the inability of our employees to fully understand the LG Code of Ethics, and resolve any questions regarding Jeong-Do Management.
    • 03 Education and Training for Jeong-Do Management
      • We provide education and training for each job category such as purchasing, sales and management, as well as for newly hired/career employees and senior staff.
      • We regularly conduct online training for all employees to ensure that they complete Jeong-Do Management training.
      • We also undertake prevention activities such as PR activities for Jeong-Do Management and share information on violation cases.
    • 04 Jeong-Do Management Pledge to Practice
      • Each year, our employees take the “Jeong-Do Management Pledge to Practice“ online, promising their compliance with the LG Code of Ethics and practice of Jeong-Do Management. Our partner companies also participate in taking the Pledge.
    • 05 Reporting Acceptance of Money and Other Valuables
      • All S&I Corporation employees are strictly prohibited from receiving money, other valuables and entertainment of all kinds from stakeholders under all circumstances. In particular, we prohibit the receiving of congratulatory/condolatory gifts and other kinds of personal gifts.
      • In the case where our employees have received money or gifts including for congratulatory/condolatory events, they are required to return it following a specific reporting process or donate it to social welfare organizations when it cannot be returned.
    • 06 Reporting Center
      • We operate a Reporting Center for receiving reports on violations of Jeong-Do management or corruption by our employees.
      • Reports may be made online, via mail or phone by our employees as well as other stakeholders.
      • Through the Reporting Center, we make improvements to corrupt practices of our employees as well as unreasonable systems and work processes.
  • Cyber SINMUNGO, Accepting Valuable Reports for Realizing Justice

    Cyber SINMUNGO accepts reports of unfair demands and unlawful use of the position of S&I Corporation
    employees for corrupt and illegal conduct.

    Types of Reports
    • Receiving of remuneration from stakeholders
    • Unfair equity participation in trading partner companies
    • Lack of transparency in selecting partner companies
    • Illegal or unlawful use of company assets or manipulation/dishonest reporting of documents or figures

    Please note that allegations not grounded on facts or matters relating to personal privacy are not handled.

    Protection of Reporters
    • S&I Corporation operates an intranet that contains detailed information on the LG Code of Ethics and specific principles of conduct and Q & A relating thereto.
    • Through the intranet, we prevent potential violations that may occur due to the inability of our employees
      to fully understand the LG Code of Ethics, and resolve any questions regarding Jeong-Do Management.

    Report Handling Procedures

    1. 01 Receive
      report
    2. 02 Confirm (Register report)
    3. 03 Launch investigation
    4. 04 Complete investigation
    5. 05 Resolve
    6. 06 Confirm
      results

    In the event where a reporter makes a report under his/her real name and explicitly requests feedback on the results of the investigation, we provide such feedback as long as doing so does not violate the company's legitimate rights and interests.

    Reporting Center
    E-mail
    open@sni.co.kr
    Tel/Fax
    +82-26924-5180 / +82-26924-5144
    Address
    Ethics Executive Office, 10F S&I Gangseo B/D, 150, Magokjungang-ro, Gangseo-gu, 07789 Seoul, Korea
Unauthorized Collection of E-mail

We refuse to allow unauthorized collection of e-mail addresses posted on this website using e-mail collecting programs or other technical devices. Please note that violations will be subject to criminal penalties under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.